Guest Services

Guest Services Application Process & Openings

Animal Adventure is an equal opportunity employer and hires on a seasonal basis.
(April – Early January). Year-round positions possible!

Animal Adventure is committed to exceptional customer service. Applicants should be affable, energetic & motivated.

All positions require working weekends and holidays. 
We have  seasonal positions for both full & part-time, although full-time is preffered!
Schedules vary weekly and we cannot guarantee set hours and days at time of hiring.

Applications for review may or may not get a call/email for interview due to volume.
If you do not complete the application process correctly, you will not be considered.

Please be specific on which position(s) you are applying.

TO APPLY:

Email: jointheanimaladventure@gmail.com
Email Subject: Application – (Indicate Specific Position(s))

Body of Email
– Name & Contact Info
– Specific Position(s) applying for
– When will you be available for interview in person and/or Skype
– Day/Hours availability from April 1st  – October 30th  & Nov 9th - December 31st
– Vacation/Travel/Commitments April 1st – October 30th & Nov 9th - JDecember 31st
– Feel free to include a cover letter in email body or as attachment

Resume as an attached document
– Contact information
– Education
– Prior work experience
– Specific skills pertinent to position
– Three professional references

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DEPARTMENT: GUEST SERVICES

Hours may vary, but may be all of 9 am – 6 pm
Must be able to lift 50lbs, stand for prolonged periods of time

Guest Services positions are the point of contact for inquisitive guests in the park, animal feed sales, ride/attraction ticket sales, and souvenir purchases. Considered a hub of information and services; individuals must be able to work fast paced, multi task, and maintain the highest level of guest service and satisfaction.

Position/location can rotate within the park per the day; Welcome Center, Gift Shop, Animal Feed & Fun locations, Giraffe Encounter Decks, Concession Registers and More!

Seasonal Positions: 20-40 Hours per week, Target start April 5th, 2023

THIS POSITION REQUIRES:

  1. Must be able to stand and remain on feet for extended periods of time
  2. Possess superb communication skills
  3. Maintain a clean, and stocked work space
  4. Ability to report inventory needs- Able to lift 50lbs to restock areas, or assist in restock
  5. Adheres to the Animal Adventure Park's dress code and handbook policies and protocols
  6. Shows initiative and has basic problem solving skills
  7. Cashier experience is desired, but is not required  -   Training will be provided to the right candidates

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DEPARTMENT: FOOD SERVICE

** New to food service? We can and will train you!
– Hours vary, but 
may be all of; 8:30 am – 5 pm
– Must be able to lift 50 lbs, stand for long periods of time

We offer a basic but enjoyable menu for guests. Set-up and menu comparable to that of a stadium, bowling alley, or school snack stand.

Base Camp Concessions provides our guests full meal options and snack items.
Position is specifically based around food prep, convection oven use, and grill use; burgers/dogs/spiedies. 

This position may also cross train to assume other positions with Guest Services.

Seasonal Position: 20-40 Hours per week, Target Start April 5th, 2023

THIS POSITION REQUIRES:
  1. Ability to maintain clean work, and storage spaces, that meet health department compliance at all times
  2. Ability to properly account for usage, and report inventory needs
  3. Ability to lift up to 30lbs for food/beverage/dry good stocking
  4. Ability to remain standing for extended periods of time
  5. Adheres to the Animal Adventure Park's dress code and handbook policies and protocols
  6. Knowledge of food handling safety is a plus!
  7. Food Service and cashier experience desired, but not required - Training will be provided to the right candidates

Guest Service & Cashier experience a plus!

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DEPARTMENT: BUILDING & GROUNDS

This position is responsible for the daily care and maintenance of the park and facilities to ensure a safe and enjoyable guest experience. 

Daily responsibilities will include but will not be limited to:
  • Basic janitorial duties: trash removal, restroom upkeep, also assisting guest services areas with stocking/restocking where needed.
  • Basic groundskeeping: landscaping/weeding, mowing, leaf blowing, maintaining guest pathways to ensure general park cleanliness, and upkeep. 
  • Basic laborer duties: minor construction and repair to maintain a well manicured facility.

Desired Candidates:

  1. Must be active and outgoing -position requires physical labor in extreme weather conditions, also the ability to interact with park guests frequently
  2. Able to adhere to and maintain Park Cleanliness Standards
  3. Adheres to the Animal Adventure Park's dress code and handbook policies and protocols
  4. Able to remain on their feet for extended periods of time
  5. Able to lift, carry, bend, stoop, sweep, rake, push a wheelbarrow,etc.. and remain active for an entire shift. 
  6. Able to lift 50lbs
  7. Must be able to self start, follow weekly grounds maintenance schedules, and take initiative.
  8. Ability to work in a fast paced environment and switch tasks when needed quickly and efficiently.
  9. Knowledge of basic tool use and operation is desired, and will take preference. 
  10. Knowledge of equipment operation desired and will take preference:  riding mowers, leaf blowers, skid steer, mowers/trimmers etc...

Seasonal Position: 20-40 hours per week, Target Start April 1st
Year-round Full Time Position: 40 hours per week, Open for Consideration

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Thank You for taking an interest in joining our team.
We look forward to working with you in our 2023 season!